Part 1: PS4 can't connect with External Hard Drive. You will see the option to Rebuild Database with the Safe Mode menu. Just find the answers in this post.Click to tweet. The external hard drive isn’t compatible with PS4 platform. In some cases, you might also need to update your PS4 after initialization. How to recover data from a PS4 external hard drive? Also, you will learn how to recover the lost data from PS4 External Hard Drive after fixing the error. Is it like one day suddenly, your PS4 external HDD stopped working and no longer recognized/showing up? This program is called First Aid. Step 2: Click the following button to download MiniTool Partition Wizard. If your ps4 is totally dead then you should consider buying a new one. Do not turn the console off during this process as the screen may go black and it will take some hours to rebuild the database depends on the amount of data you have. If the damaged system file is the cause of the corrupted hard drive, run SFC scan to check system file integrity. Cross verify that your external hard drive is compatible with PS4 standards. An internal hard drive could also be beeping sometimes. Step 2: Click the following button to download MiniTool Partition Wizard. The commons ones are as follows: Amanda has been working as English editor for the MiniTool team since she was graduated from university. Always backup your data before running First Aid scans of your hard drive. This is an easy and widely-used method to resolve connection issues on PS4. Reportedly, hard drive noise issue often happens on the Seagate external hard drive. Connect your external drive to your PlayStation 4. If the external hard drive is damaged, it cannot be recognized by your PS4 definitely. Step 5: You have to update to the latest PS4 system software version as soon as the initialization process gets completed. In this case, you might have to give up the PS4 external hard drive and replace it with a new one. Step 2: Press and hold the power button for 7-8 seconds until you hear two beep sounds, Step 3: With the provided USB, you must connect the DualShock4 controller and press the PS button, Step 4: To complete the process, you have to select option 7 [Initialize PS4 (Reinstall System Software). In this case, initially, you need to confirm that it hasn't been defective. In addition, while the PS4 Pro has the same amount of memory as the original PS4 – 8GB GDDR5 – it runs at a higher speed to improve performance. The scanning process may take a while depending on the size of your external hard disk and the specifications of your PC. How to check that? Some PS4 users reported PS4 external hard drive not working issue on the forum. Press ‘Options’ button and select Downloads. It's as simple as that. Fix the corruption and enjoy what you were doing with your PS4. You can also plug it to another PS4 device and play the saved games normally. Step 2: Go to PS4 Settings and choose System Software Update. Step 1: Make sure your PS4 is connected to the Internet and go to the home screen. Click "Recover" and save them into another safe location. Once the process is completed, connect the PS4 external hard drive and check if it works now. You need to make sure that the PS4 controller is perfectly connected via USB cable. After updating PS4 system software, you can connect the external hard drive and check if it works on your PS4 properly. In this scenario, you need to perform the following steps first: Step 2: Now switch off the electricity for a minute. F.e. Step 2: Once the PS4 is turned off, press and hold the power button until you hear the second beep. Step 3: If any updates are detected, click Next button. Step 7: Now again turn on the PS4 (with the external HDD connected to it). You can also contact us via [email protected] if you have any problem in using MiniTool Partition Wizard program. Make sure you stick with the below steps: The most important thing you need to know is that once you complete this process, it will wipe the console's hard drive and remove its system software. Here’s how to fix the problem. Copyright © 2020 Wondershare. Press Windows + R to open Run box and type: diskmgmt.msc, hit Enter and Disk Management will show; 2. If there is a bad sector, any data that may have been accessible before running “Repair Disk” will likely become inaccessible once the bad sector is … To fix this, you need to: Open the ‘Notifications’ menu on your home screen. PS4 will only recognize one external storage drive at a time. Part1. Through the process, you're essentially organizing your database of content and maintaining your PS4 to ensure it performs at its best. The order process, tax issue and invoicing to end user are conducted by Wondershare Technology Co., Ltd, which is the subsidiary of Wondershare group. It helps you to restore all types of files and file systems that you wanted to get back. Step 1: Connect the PS4 external hard drive to your computer. Select Yes. In this case, you were able to use the external hard drive on your PS4 without any problems before it stopped working suddenly. Run the CHKDSK tool. Click on the PS4 drive and choose Delete Volume Step 3. You can follow the instruction below to recover data from your PS4 external hard drive with this utility. Step 2: Now switch off the electricity for a minute. In addition, you might also loss your data on a working external hard drive due to various factors when you use it. To exclude any potential hard drive errors in this case, you should use some hard drive repair solutions. If it works fine, then surely your PS4 needs reinitialization. Push the glossy side of the top cover with your thumbs until it pops to the side. What to do if PS4 external hard drive stopped working? Type list disk and press Enter. An External Hard Drive for PS4 provides a handy option to store games with ample storage space. There is another external storage device connected to your PS4. This will open the PS4 Safe Mode. As a result, they are unable to access the games or application saved in the PS4 external hard drive, which is really a frustrating problem. Here, MiniTool Partition Wizard develops a complete guide that you can take if your PS4 external hard drive stopped working. You are getting unlimited data recovery provision. Frequent crashes of your PS4 and read/write disk errors. Don’t hesitate to leave your ideas in the following comment zone. Use Recoverit Data Recovery, which is one of the most super cool and the safest data recovery tool available in the market right now. Similar to the Case 1, the PS4 external hard drive might also be defective here. So, you can try updating the system software to fix PS4 external hard drive not showing up issue. USB 3.0: 2TB 2048.0: 113.5mm: 9.6mm: 135g: Seagate® Game Drive for PS4 STGD2000400 1 … If this method doesn’t work in your case, move on to the next one. Then, this program will start scanning the hard drive. If it is working there perfectly fine, check the other point(s) and make sure whether it needed to be replaced at this point itself. To fix the PS4 hard drive corruption, you need to connect the drive to a computer and perform a full format like it is performed on any other hard drives. In some cases, users might receive an error message that the USB storage device is not connected. If you don’t receive the message, you can also find this drive listed in Disk Management. Wait for the process to finish. A final conformation will appear. The files of the game are not installed properly. Find the corrupted file. Click the Start button. Type Command Prompt. Dec 16, 2020 • Filed to: USB Recovery • Proven solutions. This feature is only available in the Safe Mode of PS4. Additionally, hard disk noise can also occur if you are using other brands of external hard drives like HGST, My Passport, Transcend, etc. That's how the lost data from PS4 External Hard Drive can be recovered. Select Administrative Tools and click Computer Management. Once that screw is removed you will be able to eject the damaged Hard Drive. Open Windows Disk Management Step 2. Select Notifications. She enjoys sharing effective solutions and her own experience to help readers fix various issues with computers, dedicated to make their tech life easier and more enjoyable. Scan all over the drive and find data Step 3. It is advisable to use another USB port which may act as a resolution, sometimes. You Will only need a standard Screwdriver to detach one screw which is holding your 2.5″ hard drive in place. Attach the internal hard drive to the system using the screw. 1. Type diskpart command and press Enter. Powering your PS4 off instead of using rest mode, and ejecting the external from the PS4 menu before unplugging seems to be how to avoid the repair thing. If the above steps didn't work for you, try out any of the below alternatives. In this way, users are able to enjoy more games on their PS4 without worries about running out of space and play their games on another device easily. You can confirm that you need a replacement if it didn't show up on other devices too. Eg: NTFS, FAT, HFS+, One of its most highlighted features is that this tool possesses one of the highest data recovery success rate in the whole industry. What it does is it reorganizes your files and cleans up your memory. By Amanda | Follow | Last Updated November 11, 2020. Seagate Hard Drives are one of the most popular types of Hard Drives, and thus, we get a lot of questions regarding the Seagate Hard Drive repair methods. Launch the program and register to the Pro Ultimate edition. Step 3: Select the PS4 External Hard Drive. You can instantly repair the corrupted files and make it all look as it is before. If an external hard drive cannot be recognized by your PS4, the possible reasons are: There are some common symptoms of a broken PS4 hard drive: The possible reasons for corrupted PS4 game could be various. There is a feature named Rebuild Database built in your PS4. You will notice a plastic cover near the Ethernet port. The MacOS has great tools for testing hard drives. You'll be reminded all data on the drive will be lost. There’s the obvious one, where your PS4 HDD stops working entirely. To use it, you can refer to the steps below: Step 1: Press the power button on the front panel to turn off your PS4. Copyright © 2021 MiniTool® Software Limited, All Rights Reserved. Here’s how to fix the problem.Click to tweet. Choose the PS4 drive to scan Step 2. It has been reported that external hard drive might fail to work on a PS4 of older version. If PS4 external hard drive stopped working, perhaps there are some problems with the hard drive itself or something wrong with the PS4 system. Commonly, when a healthy hard drive is connected to a computer, you will get a message prompting Your device is ready to use. Mine got “broken” after unexpected cable disconnection from ps4 and was acting in similar way, while connected to pc i tried to upload a bigger file to it and external drive kept disconnecting/turning off so to say. You must be conscious that there are chances of losing game data if things go wrong. You can see that the power indicator will blink a few times and then turns off. According to the reports from PS4 users, the external hard drive cannot be connected or recognized, or is not showing up in their PS4. Step 2: Disconnect the external hard drive and turn on the PS4 to make it run without any external devices. Step 6: Then connect the external hard drive to it while it's in off mode. Further reading: If you are using PS4 USB drive as extended storage and it is not recognized by your PS4, you can read this guide to get some solutions. Complete Guide to Fix PS4 External Hard Drive Stopped Working. About PS4 External Hard Drive Not Working Issue, Case 1: PS4 External Hard Drive Not Working from the Beginning, Case 2: PS4 External Hard Drive Stopped Working Suddenly, Bonus Tip: How to Recover Data from PS4 External Hard Drive, PS4 External Hard Drive Stopped Working FAQ. Think about how good it is! Rebuilding the PS4 database simply means cleaning the disc drive by scanning the drive and creating a new database of all contents. Step 4: Once the scanning gets completed, you can preview the files from the scanning result. What it does is defragment the PS4 drive that helps to resolve most of the issues and speed up your console and thus fix issues. The PS4 has two ports on the front of the console; the Pro has two on the front and a third on the rear. Last but not least, you need to check whether you are running the older version of PS4 system software. Some users complain that the external hard drive doesn’t work on their PS4 from the very beginning, while other users report that their PS4 external hard drive worked fine before but it stopped working suddenly. Step 1: Start with switching off the power button on the PS4 to make sure that you have access to the Safe Mode. Usb Recovery • Proven solutions be performed in the PS4 contact us via [ email protected ] you! With a USB cable which is holding your 2.5″ hard drive stopped working in place both. 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