The bundle contains four A19 soft white LED bulbs to illuminate your space and a smart plug to support scheduling, scene-setting and voice control via popular virtual assistants. Pair Full Color Smart Bulbs and Light Strips with the C by GE App to create customized scenes, explore millions of colors, save your favorites, and makeover a room with one touch. I unplugged the C Reach and prepared to return it. Try this 11 step process and don’t forget to count with Mississippi. It’s been working fine until this morning. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Consumer Lighting (U.s.) Llc. Alexa says it’s unresponsive. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset of your C by GE lights. Confirm you’ve enabled the C by GE skill in the Alexa app. Using the C by GE app, you can set schedules, control your lights when away from home and even setup voice controls using Amazon Alexa or Google Assistant. GE Lighting 93103491 C by GE On/Off Smart Plug, White, Compatible with Alexa and Google Assistant, WiFi Enabled, No Hub Required 4.2 out of 5 stars 1,437 CDN$ 38.74 C by GE On/Off Smart Switch Button Style, White, Wi-Fi, Works with Alexa and Google Assistant Without a Hub, Works with HomeKit with Hub, Neutral Wire Required, Single-Pole/3-Way Replacement Learn more about the GE Lighting 93105002 Type in your C by GE account login information and tap Sign In. GE's new smart lights and switches take a shine to Google. A brighter idea for smarter homes Sol is an all-in-one smart light that has the features, functionality, and voice control of Amazon Alexa. Meet the C by GE app—rebuilt for the speed of life. If your C by GE devices are not displaying in the Alexa app, disable the C by GE skill, then enable it again. SIMPLE SET UP Connecting your C by GE smart devices to your app has never been easier—we’re talking half as many steps compared to the previous version, on average. Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. I suspect that's where others here are getting stuck. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. The lights are turned on or off). Get Tech Support 1-833-202-2695 Enterprise Solutions › Sometimes, manually cycling the light is the only thing you need to do to restore voice control. Ensure your home Wi-Fi network is running and connected to the internet. Control your C by GE Smart Light Switch by giving voice commands to Alexa on your phone or tablet or your Alexa-enabled device. As I walked out, I told Alexa to turn off the light, but Alexa couldn't find the light anymore. After that tap Enable. It said it worked with Alexa and I found the skill on the Alexa app. App Store is a service mark of Apple Inc. I don’t see anywhere to do that in the Alexa App. If this is your first time setting up C by GE devices with Alexa: C by GE C-Life Starter Kit Review: Doesn't Hold a Candle to Philips Hue As the company whose founder invented the light bulb, it's only natural that GE has its own line of smart bulbs. When the message comes up you can not see the current state of the device. The C by GE app works with voice assistants like the Google Assistant and Amazon Alexa. C by GE How-to: Enable the C by GE Skill in Amazon Alexa App for C-Reach I’ve disabled the switch in Alexa and re-enabled it a couple of times. Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. Thanks, … I bought a c by ge rgb bulb for the main lamp in my living room. You also gain access to voice controls through either Alexa … Anyone that’s ever dabbled in smart home tech knows that part of the experience involves an eventual reset. Still no joy. It's impossible to say if Bluetooth will still be an industry standard in 13 years, but this bulb is certainly made to last.Installation is as simple as screwing in Important: One of your connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control.Our Wi-Fi devices include the Smart Plug, Smart Switch or C-Reach. Then select Skills & Games. Smart Home Products (C by GE) Smart Bulbs. Now you can enjoy faster, simpler, more reliable control of your C by GE smart devices. Confirm you’ve enabled the C by GE skill in the Alexa app; You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. GE estimates it will last around 13.7 years if you only use it three hours a day. The companion app lets you control dimming, setting schedules and creating scenes to suit different moods and purposes. Same here. Brightness (All C by GE Lights) Alexa, dim lights to 50%. Best answer: While you can control C by GE bulbs locally without a hub, you'll need a C-Reach to control them from out of Bluetooth range or use them with Amazon's Alexa … App Store is a service mark of Apple Inc. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Replay. 5 days ago, I had a few lights that randomly stopped connecting to Google Home. GE is now offering the C by GE Reach, a $65 Wi-Fi-to-Bluetooth bridge that enables users to control its Life and Sleep bulbs via Amazon's Alexa. If your C by GE devices are not displaying in the Alexa app, disable the C by GE skill, then enable it again. I'll tell her "Hey Google, turn on the lamp" and she'll happily give me an "ok" but it doesn't light. Or maybe you have the older bulbs, or newer bulbs with older firmware. The devices still respond to voice commands. Lighting Products (HD, Grow, LED+ and Vintage), Unable to Connect Lights to the C by GE app, Unable to Connect Direct Connect Lights to my Home Wi-Fi Network, Lights Not Responding to Alexa App or Voice Commands, Lights Not Responding to Google Home App or Voice Commands, Lights Not Responding to HomeKit App or Voice Commands. The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark by GE is under license. In order to reset them and troubleshoot, I couldn't just remove the problem light - I had to remove the entire C by GE link, which removed all the lights. You don't need a hub, and the system is easy to setup. Learn more about: Scenes. Confirm your C by GE lights are connected to the C by GE app. It turns out, Alexa did indeed bridge through the C Reach, but did so behind the scenes without any mention of it to me. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. The Alexa app can’t control the devices either. Open the Menu from the top left corner. When addressing your lights with voice, you can say “lights,” the name of the room your lights are in (for example, Living Room) or the name you assigned your lights. The Ge Monogram And C By Ge are Trademarks of General Electric Company Used Under License. Turn your house into a smart home with this C by GE Smart Room starter pack. You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. First, connect your C by GE devices to the C by GE app.. If Solutions #1 and #2 do not work, you may need to do a hard reset of your C by GE lights. Tap the found C by GE Alexa skill. I have been using Alexa for a long time without issue. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.”. After more than a year with a couple of C by GE smart bulbs working seamlessly, they stopped responding to my Google Home mini yesterday. After creating or renaming a device in the C by GE app, simply ask “Alexa, discover … Smart Bulbs. Pair these C by GE smart LED light bulbs with Google Assistant or C by GE Smart Plug and Amazon Alexa to enable voice control. … C by GE C-Start Smart Switch is a smart light switch which can control both ordinary and smart light bulbs. The Leviton app turns it on/off fine. Like the original white bulb, this uses LED lighting with a maximum brightness of 760 lumens. When I got home it didn't work but I was able to get it to work by downloading the app directly to my phone but then Alexa randomly connected to it and now neither apps work and my light is stuck on the movie scene. The Ge Monogram And C By Ge are Trademarks of General Electric Company Used Under License. Brighten your home with this 2-pack of C by GE smart LED light bulbs. Before using this skill, you will need to generate names for your devices. Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Launch the Alexa app on your phone or tablet. Lighting Products (HD, Grow, LED+ and Vintage), C by GE light stopped responding to the Google Home app or Voice Assistant, How To: Factory Reset Your C by GE Smart Bulbs, Reboot all Google Nest devices in your home, Set Up Your C by GE Lights and Google Assistant (Made For Google Simple Set Up), Devices in C-Reach location are no longer responding, Make sure the power source for lights are turned on, Wait 30 seconds while Google connects to your lights, Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app, Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds, Wait 60 seconds for the bulbs to reconnect. Just spent … Plus, there’s no hub required, so you can simply connect and control. The C by GE skill is compatible with Alexa when C by GE Smart Bulbs are paired with a C by GE Smart Plug, Smart Switch or C-Reach Smart Bridge. Bluetooth or Direct Connect Light Bulb/Strip = turn off at the power source for 30 seconds, then turn back on, Smart Plug = unplug for 30 seconds, then plug back in, Smart Dimmer Switches = pull airgap on the bottom of the switch, then push back in, Smart On/Off Button Switch = push in the airgap at the bottom of the switch, Smart On/Off Paddle and Toggle Switch = take off the face plate and push the pinhole button on the switch, C-Reach Smart Bridge = unplug for 30 seconds, then plug back in. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Note: This article applies to C by GE bulbs and plugs only. Here are instructions and an easy to follow video to reset your lights: After your lights have been reset, re-connect them to your Google Home app. Here are some voice commands to get you started. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. They work with everything, but the newest "C by GE" smart bulbs and switches were made with the Google Assistant in mind. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". HERE’S WHAT YOU CAN DO WITH THE C BY GE APP: • Turn lights on/off, dim/brighten, or adjust color setting with a single tap • Create preset or custom lighting scenes … 3.0 out of 5 stars. GE is previewing two new entries to its C by GE line of smart lighting products today that are slated to arrive later this year: a ceiling light and a light switch. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. About 90% of Hue Light issues occur because someone manually shut a light switch off. Control your C by GE Smart Lights with Amazon Alexa. Type in "cbyge" towards the Search box in the top right. There are two ways to define these names: • Use the names you previously set up in the C by GE app. Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. Smart Bulbs Comfort Enjoy a warm welcome home. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? In that case, try these 13 steps. The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark by GE is under license. The industry’s first lighting product with Amazon Alexa built in, Sol is part of GE Lighting’s vision to unleash the power of your home, enabling you and your home to do more. If your C by GE lights are directly connected to Google Home through the Made For Google simple set up and your C by GE lights stopped responding to your Google Home app or voice commands, here are some common solutions: Consumer Lighting (U.s.) Llc. Alexa might seem to be unresponsive because your Echo is too far away from the router. 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